Karen completely changed my opinion of brokers. She is incredibly professional, mentored us through the process, is formal in a pleasant but warm way, and I’m going to make all of my friends go to her. She was a project manager, negotiator, and a therapist for us every day. Midway through the process, someone casually mentioned that Karen rarely does transactions as “small” as ours – literally had no idea. I always felt like Karen’s highest priority. She immediately responded to all communication, dealt with my first time anxiety, had all of our paperwork done *early*, and never once slipped up. I never thought I would be able to own a beautiful 2 bed in the Upper East Side, and I’m frankly still surprised. There is no way we could have done this without Karen – would recommend her endlessly. I’ll certainly be calling her when it’s time to move into something larger.